After we receive your application, one of our team members will follow up with you within approximately 72 hours to finish your enrollment and get you scheduled either for traps, training and/or for spay/neuter appointments. Our preferred method of communication is email, so please check your inbox.

If you submitted a feral cat application and you do have traps, we will call you directly to talk you through our clinic protocol over the phone and get you scheduled for spay/neuter reservations.

If you submitted a feral cat application and you do not have traps, we will either call or email you to schedule time for you to come in to pick up humane traps from us and get trained. We will have you come either to the clinic or to one of our trap depots to pick up traps and get trained. Please plan on approximately 30 minutes for the training session from start to finish. At that time, we’ll teach you how to safely and effectively trap, we will go over our clinic guidelines with you and we will send you home with traps for you to use. We will also get you booked for initial spay/neuter reservations.

FixNation does loan out humane cat traps, cat carriers and other equipment free of charge to the public. Traps and equipment may be borrowed for up to 30 days, provided you are actively trapping and booking reservations with FixNation. All equipment must be returned promptly or upon request. We have three trap depots where you can pick up traps from:

• Sun Valley (FixNation clinic location – just west of the Burbank airport)
• Pasadena
• Palmdale

Please make sure to specify what trap depot is closest to you on your feral cat application so we can accommodate you. You’ll also need to list on your application what day is best for you to come in for training, and approximately how many traps you think you’ll want to borrow or can fit in your car.

We highly recommend that you watch our TNR training videos before you come in for training: How To Trap a Feral Cat: Video Series

Go to Step 3: Trapping that Cat!